An "Angel"ic Experience At HFH - But ... (Part 1)

[Danny]

Was in Barrie today and figured it might well be worth the drive to Vaughan, so I had the opportunity to spend an hour with lovely Angel of HFH. She is a very sweet girl, I enjoyed my time with her immensely. She's very accommodating; responded almost intuitively to my likes and dislikes; threw in a couple of things I hadn't before experienced at HFH but that I found to be real turn-ons. She didn't talk much, which I like. I'm not a big talker on the massage table, and she let the conversation occur at my pace. She gave a nice massage to boot - not firm (fine, because I hadn't asked for firm) but enough that I felt it in a pleasant way. I wrote a recent glowing review of Tarah. To compare the two I'd say that Tarah is perhaps the more "energetic" but Angel the more sensual. A truly fine time in the massage room. But ...

A rare criticism of HFH.

I like HFH. It's becoming my spa of choice when I'm in the area. I've seen four or five of the girls now and have never had anything less than a wonderful time. A note about today, though.

I called just before 11:00 to ask if there were any 1 hour appointments available at 1:30. "Yes," I was told and I got the list, chose Angel. "OK, just call back to confirm an hour before the appointment." No problem. (I live by my appointment book by the way and am a bit of a stickler for time, so my time notes here are accurate.) 12:32 P.M. - I call to confirm a 1 hour appointment with Angel at 1:30. 1:25 P.M. I pull into the parking lot, which puts my entrance to the outer courtyard of the temple at about 1:26 P.M. I'm greeted by Kayla. "Do you have an appointment?" "Yes, my name is ***** and I have a 1 hour appointment with Angel at 1:30." First thing that seems amiss: Kayla looks at Angel's schedule - and writes my name in? I've called twice already and given my name both times. Should it not have been there? Could someone have walked in a minute before me and booked Angel for 1:30? No problem, anyway. I have the appointment. I'm admitted to the inner courtyard of the temple, probably about 1:28 P.M.

I sit in the waiting room. I'm a couple of minutes early - expected to sit for a bit. I watch the hockey hilites on Sportsnet, glance at Maxim and do the normal thing of trying to avoid eye contact with the other shmucks waiting there. 1:35. 1:40. Angel appears. "Is ***** here?" I start to get up. She says "Just give me a couple of minutes." No problem. The 10 minutes so far haven't been a waste. I've seen the other three girls working there. Ivanna - WOW! She really is hot; Mya - WOW! She really is sweet; Sarah - WOW! She really does have big - uh, well, let's just say she has two of them. I sit, I wait. 1:45. 1:50. Have to be honest. I'm getting a bit irritated. If someone had said "Angel's running 20-30 minutes behind," I'd have been fine with that but no one has said a word. By 1:50 I'm looking at the afternoon pass away; have a long drive home; I'm thinking of asking for my room fee back and leaving. Then - 1:51 P.M. - the phone rings. Kayla answers. I hear her say, "Angel's free at 2:45." Huh? It's now 1:51, I have a 1 hour appointment that hasn't even started and someone is being offered a 2:45 appointment? This says one of two things. I'm going to get cut short, or the 2:45 guy is going to be sitting there steaming next. But hearing that I'm committed. I'm not making it easy for this next guy. I'm staying; I'm getting my hour!

1:55 P.M. Angel appears, asks me to come with her. Finally, I'm admitted to the Holy of Holies. She asks if I've been there before. "Yes." "So, you know how things work then." She invites me to take a shower. "I'll be back in a couple of minutes." I shower leisurely (last experience with "a couple of minutes" suggested I had time), soaped myself down in all the right places, came out and dried off. 2:00. 2:05. 2:07 P.M. Angel enters. Right to work.

TO BE CONTINUED

 

[Belly Jeans]

Reviewed the massage above. Lots of fun. Helped ease the tension I was feeling. Finished a bit early but not early enough to say anything. Besides, when Big Richard down there decides it's time who am I to argue. Great massage. Angel showers, then tells me to, says as I step in "I'll be back in a couple of minutes." I almost laugh, but decide I will time this. I stepped in the shower at 2:58 P.M. 3:00. 3:05. 3:09 P.M. Angel appears. She apologizes for the delay. Seems they had been taking pictures that morning and she got tied up looking at hers. Huh? There's a customer waiting to tie up the loose ends. 3:16 P.M. I climb into the car to begin the drive home. From arrival to departure - 1:51 for a 1:00 appointment. A bit much methinks.

Hey, Angel was great fun; just adorable. I don't want her to get in any trouble. I would definitely repeat with her - although I'd ask (1) are you really busy today? (2) Are you taking pictures today?

It's just that I know from the website and from comments here and from some chatting with Kayla a few months ago about what I considered a minor issue that got blown out of all proportion on the Board that Kayla puts a lot of emphasis on customer service. If Angel was running late when I arrived, just tell me that. I understand. I'll be fine with that. But do tell me. That's all. (Speaking of customer service - I've never ever had a mint on my pillow. I WANT MY MINT!)

Anyway, sorry to go on like this. I had a good session with Angel and I'm not really that upset. The timing problems were just not what I normally expect at HFH. However, Kayla, I figure an hour massage with all the extras (on the house of course) will ease my frustration. (Not to worry - just kidding!

 

[ASerrano]

I agree that the time delays in this particular instance seem excessive, and in the same position, I'd be annoyed too. But you did get your full hour (by your own accounts, close enough for government work anyway).

I think that the inevitable delays during the day are evened out by the gaps in the schedule... either the 15 minute cushion between appointments, or the longer gaps that result from unbooked time slots.

The exception might be Cameron or one of the other All-Stars who are booked back-to-back-to-back-to-back for the entire shift. If every guy runs over, the last guy in the chain might be helping close up and wash towels.

On balance, the minor negatives far outweigh the exceptional positives, accept the scheduling issues as a hidden cost of the session.

 

[It Girl]

My concern was not that things were late or that the schedule was off. As I said, these things happen. I understand that. I would simply have liked someone to say to me when I walked in "We're running 20-30 minutes behind" so that I could have made a personal call about whether I can deal with that much time. As it was my day was over and I was simply waiting for a 4 hour drive home so it wasn't a huge problem, but I conceivably might have scheduled a 1:30 massage with say a 4:00 appointment in the city, thinking I'd have plenty of time. As I say, I'm not upset at the delays; concerned at the lack of information given to me.

 

[coconut]

I agree completely Stedon. I ran in to a scheduling SNAFU last week that is way too complicated to explain, but it ended up that I did not even see the girl that I had booked earlier in the day and another guy there waited over 30 minutes for that same girl. Thankfully, Ivana was available and was at her usual best, so all was quickly forgotten. But all we ask is that if there are scheduling difficulties, to let us know when we arrive.

Merci beaucoup

 

[Pompal 09.]

I agree with you Dude, but one thing man. Can you say "ANAL".

There is no way I could possibly do what you did and keep track of all the time. The second I walk into HFH and see who ever is at the desk I become a complete imbecile.

It's always the same, I walk in and get the "Hi do you have an appointment", meanwhile I'm already blubbering in fantasy land going "hamunahamunahamuna - aaaah - Yes I do, how about with you" sigh.

It would be waaaaay to much effort to actually be able to keep thinking.

So I gotta admire your anal retentiveness lol.

I remember once something like that happened to me at IT with Amber. She was running behind. I decided to wait it out. Every few minutes another DDG lady would come by and chat with me and ask if I wanted to wait to go with them etc etc. I chatted them up and politely indicated I would wait. When Amber was finally ready for me I was almost disappointed. All those beautiful women marching in and out and talking to me was serious pleasure in itself.

All I needed was a Scotch Neat and it would have been better than any Bar or Party experience I've ever had!!

Enjoy!

 

[Pompal 09.]

From Mighty 1:
"So I gotta admire your anal retentiveness lol. "

LOL! My life and work require some considerable attention to detail and timing. It's a real drag sometimes.

 

[lbaker2656]

One of the funniest reviews I have ever read. One question , how many stop watches did you have going?

 

[Crissy]

Yeah I was thinking that this was normal proceedure Paul. Everytime I arrive they look at one book and write me in in another. I just thought that that was the "to beware of" list.

Anyway I thought that we were there to rest and relax ... how can you put a time frame on that? While I am waiting I always take the oportunity to catch a few zzzzzs.

But when they leave me waiting in the room 15 min F@$*%^@#$ !!!

 

[Dad411]

Appreciate you clearing that little point up for me, Paul. I understand the system now.

By the way, Paul, I saw Monique a few times at HFH when she was there. Really liked her. Very sweet girl. Never been to IT, but I must make the trip there sometime to re-introduce myself to her. (But I hardly ever get to the 404 side of the GTA; always the 400 side.) I gotta add some spice to my life.

And since you've already taken Monique away, don't take Angel. Promise?

 

[Sara W]

Or two!!! Lagavulin???

Music to my ears!!!!


Al Cohol....

 

[Pompal 09.]

Really, never would have guessed ...

Personally, I expect not to get in the room exactly at appointment time. It's nice to sit and watch the girls flit about. I usually arrive well in advance and on some occasions have been taken in early if the girl is not busy. For instance, I saw Mya for a one hour appointment on Sunday. My appt was for 1:00pm but the session started about 15 min early since there was a break in time between her appointments. So it can work both ways.

The candies are on the counter. I usually pick one up on the way out.

 

[Pompal 09.]

Back to the original concern or complaint.

This does matter. It has affected my decisions. Not at HFH, but at another place that has been highly reviewed. Whenever I think about going there again, because I did like the experience, I decide on another place. Why risk the hassle if you don't have to.

His question is: Why couldn't someone have told him "We're running 20-30 minutes behind."

I think he asks this because he feels as if he was strung along. But I could be wrong. I do not want to speeak for him.

 

[wwenba4life]

I've never had a session at HFH, but have encountered similar unexplained delays at a few other highly- or not-so-highly-regarded spas. There is only so much bad espresso one can drink while waiting for your scheduled attendant to catch up!!!

there's no use getting upset about it... either vote with your wallet or your feet (by cancelling and walking out).

 

[tuhreza]

From sarasota:
"I think he asks this because he feels as if he was strung along. But I could be wrong. I do not want to speeak for him."

"Strung along" might be too strong a way of putting it, but I'd like to feel as if the Spa realizes that my time is important, too, and while on this particular day waiting 25 minutes to get into my session wasn't a problem, it could have been. But, as I said, no big deal for this time. Solution (which I now will have to do) is to ask when I go in "are you running on schedule?"

By the way 2sexxxy, no stop watches here. The involved "clocks" were the clock in a 2002 Toyota Corolla, the clock on the wall in the first room on the left, and a five year old Wal-Mart purchased Acqua Indiglo watch. You don't need fancy stop watches when you've got quality like that!

 

[dafdaf]

Yes, but will I get a rectal exam, too?

 

[Paige A.]

When I start paying my doctor $260 per visit, my expectations will change there as well.

There are some days when you have lots of time to spend at your favorite places and don't mind waiting 1/2 hour while enjoying some eye candy. But it is not up to the MP to decide whether or not you have the time to spend in a waiting room.

 

[Gab :)]

I have a little difficulty finding the rights words. Thanks for adding some clarity. I responded not as any type of mud slinging on HFH, but becuase it seemed that after having presented your concern politely and humorously the tables were being turned on you in order to portray you as some sort of goof. You seem like a reasonable person and your solution adds some credibility to that.

 

[some half blood]

.. I looked at tuesday sheet to see exactly what you were talking about. On the sheet that we mark your name in (when you arrive at the spa), the girl also has marked in there her time that she went into the room with the previous client and the due time out. Angel was due to come out of the room from her previous client at 1:35pm. This is why I never said anything to you about her running late.. because.. she was only going to run late by about 5 minutes. I do however see that you didn't reach the room until 2pm. I have no excuse for that as I don't rightly remember watching exactly what time Angel came out. I spoke to Angel about this and she said that apparently her previous client took longer than expected. For that, I have no excuse.

You are justified in your complaint - I would also complain about having to wait that long as well. I cannot promise you that it won't happen again because it has happened before. I can only promise you that I will watch a bit closer next time. I'm sorry that this was your first impression - hopefully your next will make up for it

 

[Pinolera]

You are as helpful this time as you were a few months ago, Kayla. Clearly, as I have been to HFH several times (in fact, always try to get in when I'm in the GTA) this wasn't my first impression, and my impressions have always been very good.

Still waiting for that mint on the pillow though! Ya gotta shape up in that regard! (And I take it no free one hour massage with all the extras to make up for it, eh? Damn!)

And sarasota - I note your concern that I was being portrayed as a "goof," I believe was your word. Don't understand it. I mean, when I go into MP's I've usually taken my King's Fool uniform off (unless the particular MPA has a fetish for it) and you can't even see the damn uniform on the Board. What gives?